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FREQUENTLY ASKED QUESTIONS

 

ARE THESE CLOTHES NEW?

Although all clothes sold on our website are second hand / pre-loved, there are a number of items which have never been used and will be listed as Brand New.

WHAT IS YOUR RETURN POLICY?

As a general rule we do not accept returns. However some items may be slightly damaged or slightly stained and will be labeled as such. If you find damage or a stain that has not been clearly labeled in the description or shown in a photo, we will accept the return within seven days of delivery. Please email us at gatheredhongkong@gmail.com to submit your return.